Our Commitment to Accessibility
At Jabez Home Care, we believe that access to quality home care information should be universal.
We are deeply committed to ensuring that our website is accessible to all visitors — including individuals
with visual, auditory, cognitive, or motor disabilities. We continually evaluate our website's accessibility
features and actively work to identify and resolve any barriers that may prevent users from fully engaging
with our content and services.
Our digital accessibility efforts are guided by the principle that everyone deserves the ability to access,
navigate, and interact with our site with ease and dignity — regardless of the technology or assistive tools
they rely on.
Compliance Standards We Follow
Federal Law
Americans with Disabilities Act (ADA)
We align with ADA Title III requirements, which prohibit discrimination against individuals
with disabilities in places of public accommodation — including websites and digital services.
International Standard
WCAG 2.1 Guidelines
Our goal is to meet or exceed WCAG 2.1 Level AA — the internationally
recognized standard for web content accessibility published by the World Wide Web Consortium (W3C).
U.S. Government Standard
Section 508 Principles
We incorporate Section 508 principles into our development practices, ensuring compatibility
with assistive technologies used in professional and government healthcare environments.
Assistive Technology
Screen Reader & Keyboard Support
Our site is tested for compatibility with leading screen readers (NVDA, VoiceOver, JAWS)
and supports full keyboard navigation for users who cannot use a mouse.
WCAG Conformance Target
Level A
Level AA — Our Target
Level AAA — Aspiring
What We Strive to Provide
Perceivable Content
Meaningful alt text on images, captions on videos, and clear content hierarchy that works for all users regardless of how they consume content.
Keyboard Navigation
Every page element is reachable and operable using only a keyboard, supporting users who cannot interact with a mouse or touch screen.
Sufficient Color Contrast
Text and interactive elements maintain a minimum 4.5:1 contrast ratio to ensure readability for users with low vision or color-blindness conditions.
Descriptive Link Text
All hyperlinks use clear, meaningful text that communicates the link's destination — avoiding vague phrases like "click here" or "read more."
Resizable Text Support
Our layout accommodates text scaling up to 200% without loss of content or functionality, supporting users with low vision who rely on browser zoom.
Semantic HTML Structure
We use proper heading hierarchies, ARIA labels, landmark roles, and semantic markup so assistive technologies can accurately interpret page structure.
No Flashing Content
We avoid content that flashes more than three times per second, reducing seizure risk for users with photosensitive epilepsy or similar conditions.
Improved Usability for All
Accessibility improvements benefit every user — clearer layouts, faster navigation, and better-structured content make the experience better for everyone.
Our Ongoing Improvement Process
Regular Accessibility Audits
We conduct periodic accessibility reviews using both automated scanning tools (such as Axe and WAVE) and manual testing by our development team to catch and correct issues proactively.
Team Training & Awareness
Our web content and development teams receive ongoing training in accessibility best practices to ensure new features and content meet accessibility standards from the start.
User Feedback Integration
We actively invite and review feedback from users with disabilities. Reports of accessibility barriers are prioritized and addressed as part of our regular development cycle.
Continuous Improvement Cycle
Accessibility is not a one-time task. We commit to an iterative process of review, improvement, and validation — ensuring our website keeps pace with evolving standards and user needs.
Experiencing Difficulty? Contact Us
Disclaimer
While Jabez Home Care actively works toward full accessibility compliance, we acknowledge that some
areas of our website may not yet meet all WCAG 2.1 Level AA criteria. We are committed to
continuous improvement and prioritize resolving known issues. Third-party content or embedded
services may be subject to their own accessibility standards, which are outside our direct control.
We will always strive to provide accessible alternatives when barriers are identified.