Everything you need to know about Jabez Home Care's services, caregivers, insurance, and how we work.
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About the Registry
4 questions
A nurse registry connects clients with independent caregivers. The registry does not employ or supervise caregivers — we serve as the link between you and qualified care professionals.
We connect clients with independent caregivers based on their individual needs. Jabez Home Care facilitates referrals only — care is arranged directly between you and the caregiver.
No. We facilitate referrals only. The actual care services are arranged and delivered directly between the client and the independent caregiver.
No. Caregivers are independent contractors, not employees of Jabez Home Care. This means you, as the client or client's legal representative, are responsible for directing the caregiver's services.
Insurance & Payment
2 questions
We work with a range of insurance and payment options, including:
Children Medical Services (CMS)
Sunshine Health
Medicaid Waiver
Florida KidCare
Long Term Care Insurance
Private Pay
Yes. We work with Medicaid, Sunshine Health/CMS, Florida KidCare, and other approved payors depending on eligibility. Contact us to verify your specific coverage.
Caregivers
6 questions
Yes. All caregivers referred through Jabez Home Care must meet strict credentialing requirements:
Pass Level II background screening
Be CPR certified
Provide required health clearances
These requirements are in accordance with Florida regulations.
Caregivers referred through Jabez Home Care meet credentialing requirements, including background screening and verification of qualifications, in accordance with Florida regulations. Only caregivers who meet our standards are referred to clients.
Yes. We assist in facilitating referrals based on your preferences and caregiver availability. Final arrangements are made directly between you and the caregiver.
Yes. If you are not satisfied with your current caregiver, you may request a new caregiver referral at any time, subject to availability.
The client or the client's legal representative is responsible for directing the caregiver's services. Jabez Home Care does not supervise or control caregivers, as they are independent contractors.
Caregivers are not permitted to transport clients in their personal vehicles. They may accompany clients for support purposes only when travelling in the client's vehicle.
Transportation in a caregiver's personal vehicle is strictly prohibited. If transportation assistance is needed, please arrange alternative transport.
Services
3 questions
Timeframes vary based on caregiver availability. We work to match you with a qualified caregiver as quickly as possible. Contact us to discuss your specific timeline and needs.
Registered Nurses may be referred upon request, subject to availability. Services are arranged directly between the client and the independent caregiver and may involve additional cost.
Yes. Clients may discontinue services at any time. You are only responsible for services already provided.
Process & Logistics
2 questions
EVV is a system used to verify service visits for Medicaid-authorized services. Caregivers and clients must ensure visits are accurately recorded when required to maintain compliance and ensure proper billing.
Jabez Home Care is not an emergency service provider. In the case of a medical emergency, call 911 immediately or go to the nearest hospital.
Always call 911 in a life-threatening situation. Do not wait for caregiver or registry support during emergencies.
Coverage Areas
1 question
We serve the following Florida counties:
Miami-Dade County
Broward County
Palm Beach County
Indian River County
Martin County
Okeechobee County
St. Lucie County
Didn't find your answer?
Our care coordinators are happy to answer any questions and help you get started with the right care for your family.