(754) 244-5808 jabezhomecarellc@gmail.com
Compassionate Care You Can Trust
Resource Center

Helpful Resources for Clients & Families

Everything you need — from reporting fraud and abuse to enrolling in Medicaid, finding family support, and preparing for emergencies.

Complaints & Reporting Medicaid Enrollment Disabilities Emergency Planning Family Support Additional Resources
CLIENT RESOURCES
Complaints, Grievances, Fraud & Abuse
How to report concerns safely and effectively
File a Complaint or Grievance with the Agency:
Download the JHC Complaint Form and send it to jabezhomecarellc@gmail.com
Reporting Fraud:
oig.hhs.gov/fraud/report-fraud
Reporting Abuse:
myflfamilies.com – Abuse Hotline Online
Call the Abuse Hotline: 1-800-96-ABUSE

To report suspected abuse, neglect, or exploitation of vulnerable adults or children.

How to Enroll in Medicaid Managed Care
Step-by-step enrollment guidance
1
Enroll online at flmedicaidmanagedcare.com
2
If you have special medical needs, set up a face-to-face meeting with a Choice Counselor by calling 1-877-711-3662.
3
Call a Choice Counselor toll-free at 1-877-711-3662 or TDD (deaf/hard of hearing): 1-866-467-4970.
4
Call center hours: Mon–Thu 8 AM – 8 PM and Friday 8 AM – 7 PM.
Resources for Persons with Disabilities
Waivers, agencies, and state programs
iBudget Waiver Application
ahca.myflorida.com
Agency for Persons with Disabilities (APD)
apdcares.org
CDC+ Waiver
apdcares.org/cdcplus
iConnect
apdcares.org
Florida Developmental Disabilities Resources
flddresources.qlarant.com
APD Waiting List
apd.myflorida.com/customers/waitlist
Emergency & Disaster Planning
Be prepared before, during, and after a disaster
Be Prepared! – Florida Disaster Plan
apps.floridadisaster.org
Dept. of Health Emergency Preparedness
floridahealth.gov
Florida Special Needs Shelter Registry
snr.flhealthresponse.com
National Hurricane Center
nhc.noaa.gov
Ready.gov – Hurricane Preparedness
ready.gov/hurricanes
Florida Division of Emergency Management / FEMA
fema.gov
FEMA Flood Map Center
fema.gov/flood-maps
American Red Cross
redcross.org
National Council on Aging
ncoa.org
Family Support
Food, healthcare, housing, elder care, and more for Florida families
Children Medical Services
cms-kids.com
Florida KidCare
floridakidcare.org
Florida Medicaid Managed Care
flmedicaidmanagedcare.com
Florida Food Assistance
benefits.gov
Food Pantries – Miami, FL
foodpantries.org
Addressing Homelessness
aspe.hhs.gov
Domestic Violence Resources
myflfamilies.com
Seniors and Aging – Elder Affairs
elderaffairs.state.fl.us
Dental Clinics – Miami, FL
freedentalcare.us
Support for Parents of Children with Special Needs
kidshealth.org
Additional Resources
State agencies, health programs, veteran benefits, and community organizations
211 – Community Resources Hotline AAA of Palm Beach / Treasure Coast Access Florida – Public Assistance Adult Protective Services Abuse Hotline Agency for Health Care Administration Agency for Persons with Disabilities Aging & Resource Center of Broward County Alliance for Aging Alzheimer's Caregiver Support Online American Cancer Society Elder Fraud Awareness & Prevention Florida Association of Food Banks Florida Dept. of Elder Affairs Florida Department of Health Florida Developmental Disabilities Council Florida Poison Info Center Network Hotline Florida Public Service Commission Consumer Long-Term Care Ombudsman Program SHINE – Health Insurance Needs of Elders Statewide Public Guardianship Office U.S. Dept. of Health & Human Services Veterans Aid & Attendance / Homebound Program

Need help navigating resources?

We're here to guide you every step of the way.

Our care coordinators can help you understand your options and connect you with the right programs.

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